Meet The Team – Imogen Fox
This week we wanted to introduce another member of our team to you all. Meet Imi Fox! Imi joined Premium Sales in August of 2019, with no previous sales experience. Nearly two years on, Imi has proved herself to be an invaluable member of the team, not only does she […]
Getting past the gatekeeper!
Gatekeepers – love them or hate them, they are simply doing their job! A gatekeeper ultimately decides whether you are important enough to speak with their boss. It is their job to block unwanted calls and so they are a key element in your success. Gatekeepers are not always easy to win […]
Different Kinds Of Salespeople?
Over the years, I am sure you will have met many salespeople, some good, some bad and some you probably wish you had never met! There is no ‘cookie cutter’ approach when it comes to sales, and you should always develop your own style and approach. So, let’s take a […]
Meet The Team – Kelly Bakewell
This week, we wanted to introduce you all to Kelly B! Kelly has been with us for over 3 years now and is loved by teammates and clients alike. Find out why Kelly has been with Premium Sales for so long and her journey during her time with us! Why did […]
Customer Retention
If a prospect doesn’t say yes right away, what do you do with them? If you don’t keep in touch with them, they may forget you, but contact them too much and you run the risk of annoying them! Prospects are rarely ready to buy straight away. They […]
Telemarketing Myths & Misconceptions
Over the years, Telemarketing hasn’t always had the best reputation. I have heard many horror stories from former telemarketers and call centre workers about some of the shocking practises they have experienced. I now also hear a number of people’s opinions of telemarketing, which are based on outdated myths and misconceptions, so this week I am […]
Customer Retention & Development
68% of customers stop working with a supplier because they feel they didn’t care about them. Shocking isn’t it really? But in today’s busy world, how do you make sure your current customers still feel loved? Premium Sales doesn’t just offer telemarketing. We can also take care of your customer retention and development […]
How Telemarketing Has Changed
My first ever full-time job was in telemarketing. I joined the company bright eyed and bushy tailed, a week before my 17th birthday, with no real idea what the job would entail. What a baptism of fire it was! Over 10 years later, I have come full circle. I am now back […]
Meet The Team – Izzy Neville
Isabelle joined our team back at the start of 2018. She is one of the youngest members of our team and has proved herself to be completely invaluable to us. Izzy has never ending knowledge and if there is something she doesn’t know about Premium Sales; it isn’t worth knowing! This week, Izzy tells us why she joined us and why she is still here! […]
Back to the office and a new personal best!
I think that parents all around the country gave a big sigh of relief on 19th March when the kids went back to school. The team here at Premium Sales were no different. Because for us, the kids returning to school meant the team were also ready to start returning […]