Customer Retention & Development
68% of customers stop working with a supplier because they feel they didn’t care about them.
Shocking isn’t it really? But in today’s busy world, how do you make sure your current customers still feel loved?
Premium Sales doesn’t just offer telemarketing. We can also take care of your customer retention and development too!
We can keep in touch with your current customer base, gaining feedback on the service you currently provide and highlight any opportunities for improvement. On top of this, we can find out whether you are their sole supplier, or if they are working with your competitors and why!
Finally, we can highlight any opportunities for any potential cross-sell of other services that you offer.
By increasing your customer retention rates by 5% you can increase your profits by 25%, so why wouldn’t you want to make more money and improve your customer relationships?
To find out more about how we can help you, get in touch on 03300 580 562